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Whooping Cough vaccines are available for women between 28 and 38 weeks pregnant.


 


calendarSURGERY POLICY


We aim to give you an appointment within 48 hours, it may not always be with the Doctor of your choice.


You can also book up to 8 weeks in advance if you wish to do so.


 


 


 


 


 


 


 


 


 


 

Chatham Street Surgery

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PRODUCT RECALL ALERT

We have been advised that there is a problem with the A13 Orange Hearing Aid Batteries.  If you use them and have any with an expiry date of "08-2018 or 09-2018" Please dispose of them.  We are waiting for a new supply so if you need any in the meantime you can get them from the Audiolgy Department at the Royal Berkshire Hospital.

 

 For information on Enhanced Access to the surgery please see the appointments tab.

Opening Hours

Monday to Friday 8am to 6.30pm.

Also:  Early mornings from 7am, late evenings from 6.30pm. by appointment only

Telephone consultations are available at the Doctors discretion.

We now have the facility for patients to book appointments online and also to order your repeat prescriptions online, you will need to register to do this.  Please ask at reception for details.

NHS 111 service                      Call 111 when it's less urgent than 999

 

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

Tip

 NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

How does it work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

Order your repeat medicationsTake our surveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletterAccess Summary Care Record
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website