Practice Staff
The doctors are assisted in their task of providing high quality medical care by many clinical and administrative staff.
Practice Manager
The practice manager, Mrs Jennie Caston, has overall responsibility for non-clinical matters and is here to ensure the smooth running of the practice. If you have a problem with the service you have received or any suggestions for improvements to the services we offer, please do not hesitate to contact her.
Practice Nurses
Our practice nurses, Zahida Ally and Sam Kumari, are available by appointment from Monday to Friday.
Receptionists
Our receptionists are here to help you obtain the best possible service from the practice. In order to do this, they sometimes need to judge the urgency of your request and may need to ask you a few questions.
Please rest assured that the rules of confidentiality apply equally to all practice staff. A brief explanation of your problem will enable them to suggest the right person for advice, or offer the most suitable appointment. Please help them to help you.
Secretaries
The secretaries act as personal assistants to the doctors. Their duties include arranging hospital referral appointments and liaison between the hospital consultants and your doctor.
Other Administrative Staff
We also employ a range of other staff that, despite not meeting patients directly, provide valuable support to the practice in maintaining a high standard of patient services.