The secretaries act as personal assistants to the doctors. Their duties include arranging hospital referral appointments and liaison between the hospital consultants and your doctor.
We also employ a range of other staff that, despite not meeting patients directly, provide valuable support to the practice in maintaining a high standard of patient services.
Our receptionists are here to help you obtain the best possible service from the practice. In order to do this, they sometimes need to judge the urgency of your request and may need to ask you a few questions. Please rest assured that the rules of confidentiality apply equally to all practice staff. A brief explanation of your problem will enable them to suggest the right person for advice or offer the most suitable appointment. Please help them to help you.