Practice policies

Read our practice policies on these pages.

Accessibility

Accessibility statement for Chatham Street Surgery This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website...

Patient Charter

As of October 1st, 2025, all GP practices in England are required to publish the new patient charter, “You and Your General Practice.” This document, introduced by NHS England, is designed...

Privacy

As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential data (PCD)...

Violent or abusive behaviour

Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...

Date published: 20th September, 2023
Date last updated: 21st September, 2023